WM
Wayne M
1 reviews | Active since Dec 2023
13 Jun 2024, 17:50
POOR POOR SERVICE
Yet again another bad experience with MultiChoice. I have 2 decoders...my primary decoder reflects black screen on tv on all channels...my extra view decoder I can access all channels. Same dish but with two different outcomes. I called the "helpdesk"and whilst on the call it was cut... I can confirm it is not from my side. Really the service of MultiChoice is decreasing by the day. I'm sure if it was not for the live sport than no person would have sunscribed for this POOOOOR POOR SERVICE. I definetly would not have
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Jun 2024, 20:08Hi Wayne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Jun 2024, 20:08
Official
Hi Wayne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
WM
Wayne M's updateReviewer Update
16 Jun 2024, 17:28You have acknowledged the receipt of my compliant on 13 June 2024 but 3 days later I'm still not helped. Please advise when your seevice will be upped. Sjoe!!! When is the sale completed maybe than we will receive better service
WM
Wayne M's update16 Jun 2024, 17:28
Reviewer Update
You have acknowledged the receipt of my compliant on 13 June 2024 but 3 days later I'm still not helped. Please advise when your seevice will be upped. Sjoe!!! When is the sale completed maybe than we will receive better service