AS
Adele S
1 reviews | Active since Jun 2020
30 Jun 2020, 20:01
Poor, poor service
I have had bad service in my life but DSTV takes the cake. I've been waiting for more than an hour for a reply on the Chat on DSTV self service just to get up and go to the ladies for 1 minute and Humphrey tells me he needs to end the chat and I must contact them when it's more convenient for me. Are you kidding me? So it's ok for me to wait but not for them? What is the use of a chat/customer service if there is NO service.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Jun 2020, 20:05Hi Adele Stander,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Jun 2020, 20:05
Official
Hi Adele Stander,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AS
Adele S's updateReviewer Update
30 Jun 2020, 20:25 Hi there
I've got a DSTV subscription but I would like to add another decoder to that but not at the same address. Apparently I cannot do that so I need to know how to go about getting another subscription added to my existing subscription and what the cost will be
Thank you
I've got a DSTV subscription but I would like to add another decoder to that but not at the same address. Apparently I cannot do that so I need to know how to go about getting another subscription added to my existing subscription and what the cost will be
Thank you
AS
Adele S's update30 Jun 2020, 20:25
Reviewer Update
Hi there
I've got a DSTV subscription but I would like to add another decoder to that but not at the same address. Apparently I cannot do that so I need to know how to go about getting another subscription added to my existing subscription and what the cost will be
Thank you
I've got a DSTV subscription but I would like to add another decoder to that but not at the same address. Apparently I cannot do that so I need to know how to go about getting another subscription added to my existing subscription and what the cost will be
Thank you