1 reviews | Active since Jul 2016
Poor poor service
<p>Im waiting now for 3 weeks for them to switch on my dstv pvr function on my explora and hd pvr 2.</p> <p>Ive payed 4 times before they said my account is good. Now they say there problem is they have to escalate my account and it will take 24hrs. Its a week now and nothing. My airtime account is more than my dstv account x3 now. </p> <p> </p> <p>They are a bad service provider. They dont know what they doing and how to do it. </p> <p> </p>
Good day Jaco Potgieter
Thank you for bring this matter to our attention.
We currently investigating your technical problem.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Kind Regards
Rupert
Best regards,
Good day Jaco Potgieter
Thank you for bring this matter to our attention.
We currently investigating your technical problem.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Kind Regards
Rupert
Best regards,
Good Day Mr Potgieter
Reference to our telephonic conversation you advised that your Box Office and catch up service is also not working.
We agreed that I will escalate your concerns to our technical support team and they will contact you to assist in resolving your technical problem.
Kind Regards
Rupert
Best regards,
Good Day Mr Potgieter
Reference to our telephonic conversation you advised that your Box Office and catch up service is also not working.
We agreed that I will escalate your concerns to our technical support team and they will contact you to assist in resolving your technical problem.
Kind Regards
Rupert
Best regards,
Still no feedback from technical desk. Now we start again. Lets see how long im gone wait for feedback or a phone call now. Bad bad very bad
Still no feedback from technical desk. Now we start again. Lets see how long im gone wait for feedback or a phone call now. Bad bad very bad