AG
Ajay G
1 reviews | Active since Feb 2020
29 Mar 2022, 09:36
POOR POOR SERVICE
So on the 18th of March my service got discconected DSTV demand i pay wen account was only due on the 20th i made the payment through there own portal and today again they discconect my service wen my statement shows im up to date, they demand i send proof of payments on the 18th from January till March the life chat service is absolutely ****!!!!! No one knows what they are doing and is so rude!!!! STILL DISCCONECTED!!!!!!!! Iuc ***
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
29 Mar 2022, 09:51Hi Ajay Groenewald,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Mar 2022, 09:51
Official
Hi Ajay Groenewald,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Ajay G's updateReviewer Update
29 Mar 2022, 10:35Still no help been 2 hours since the online chat people responded after i send all bank statements what a inconvienance
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Ajay G's update29 Mar 2022, 10:35
Reviewer Update
Still no help been 2 hours since the online chat people responded after i send all bank statements what a inconvienance
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Ajay G's updateReviewer Update
29 Mar 2022, 10:37Dont know why you have eft secure if its clearly not doing its job!
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Ajay G's update29 Mar 2022, 10:37
Reviewer Update
Dont know why you have eft secure if its clearly not doing its job!
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Ajay G's updateReviewer Update
30 Mar 2022, 08:13So its been 24hours and still no one contacts me? This is such poor service
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Ajay G's update30 Mar 2022, 08:13
Reviewer Update
So its been 24hours and still no one contacts me? This is such poor service
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Ajay G's updateReviewer Update
30 Mar 2022, 15:47Even worse my number is updated on your system !!!!!!! *** i dont care if the system is active the point is that the self help is showing im in errors that im not????
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Ajay G's update30 Mar 2022, 15:47
Reviewer Update
Even worse my number is updated on your system !!!!!!! *** i dont care if the system is active the point is that the self help is showing im in errors that im not????