1 reviews | Active since Aug 2014
Poor poor service
On the 4th of April 2021 we reconnected our service and had to pay an pro-rata amount of 841.00. At the end of April we had to pay 1306.00 subscription fee which was paid on the 1st of May. The 8th of May our services were disconnected and I had to call to get re-connected amd also had to pay the reconnection fee for their fault. On the 29th of May I paid our subscription and again today, the 8th our services were disconnected. By calling them I was told yo pay an amount of 1609.00 before they can re-connect the service and no-one can explain how the hell I can be in arrears to that amount whilst my account's been paid up to date.
Im furious. Tired of DSTV. Their consultants including those working with accounts are ***********. I will cancel my subscription and won't advise anyone to get DSTV.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
