AS
Andile S
1 reviews | Active since Dec 2016
15 Jun 2018, 15:37
Poor poor service
Please give me a direct email address because on ********** I get a response from this person asking for proof of payment which I sent next thing another person says I must send my customer number which I did and the next one told me the email I sent that had my customer number had no query,and now your replying on hello peter saying I sent a statement? Come on guys be more professional than this huh give me a straight direct address to someone which the power or authority to deal with my matter not these emails you send me
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Jun 2018, 20:04Dear Andile Sigidi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Jun 2018, 20:04
Official
Dear Andile Sigidi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Jun 2018, 21:32Good day Andile
As previously advised, an actual proof of payment is required.
Please forward this information to *** and include your DStv customer number or identity number.
It is highly recommendable that you send to the above email address as there's always someone on shift from 7am to 10 pm. As soon as the copy is received, it will be forwarded to the finance team for further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply15 Jun 2018, 21:32
Official
Good day Andile
As previously advised, an actual proof of payment is required.
Please forward this information to *** and include your DStv customer number or identity number.
It is highly recommendable that you send to the above email address as there's always someone on shift from 7am to 10 pm. As soon as the copy is received, it will be forwarded to the finance team for further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,