poor poor service

<p>I have made a payment at one of the DSTV agency on the 27-01-2017 and the consultant who helped me used the wrong account. My payment was loaded on the wrong customer. Since the 27-02-2017 my DSTV is suspended every week that I did not pay. I have called dstv numerous times to resolve this and they told me to e-mail my proof of payment to unallocated which I did and till today I still get disconnected after every 5 days. I have also emailed my proof of payment to Sthembile Mabunzi who promised that she will transfer funds into my account, till today that has not happened. I have emailed also to Daniel Buffel who also promised that he will resolve the matter, still not resolved. I'm frustrated now not sure what to do next. I so wish that DSTV had competition as they are treating us their customers as people who annoy them. It very expensive to get one query resolved at dstv via telephone, therefore imagine if you have to call them after every 5 days. Can someone at DSTV who cares about customer service try to assist me with this query? My account is ********** 4!</p>