Poor Poooor worst service

on the 12 February Multichouce put of my Decoder Mr. J Potgieter Id *** I make my payment on 26 Jan 24 R895 I phone to find out what is the problem The person said I still must pay I told him I paid on the 26 Jan He told me its there folt and he will fixed the problem I owe nothing and my account is paid up to date They put the decoder on Thanks for that BUTT today 15 February 2024 my Decoder is of again I phone then the person said I am behind with my payment and I am not allowed to pay on the 26th I must pay on the 8 of each month otherwise the system put my decoder of an d show that I still have to pay REdiculouse And now I have to wait 48 hours before they activate my decoder I talk to Lnenhlala ref ***4 she told me I am in credit because I pay on the 26 and not on the 8 Then the system put decoder automatically off Then they will investigate and in 48 they will put on decoder I pay in advance and now thy punish me. I hope I also get credit for the 48 hours that my decoder is off Why didnt they send me a sms that I can only pay on the 8 of each month. Poor Multichoise solf this problem out before 48hours Otherwise you will lose a lot of customers Phone me on ***