AvdB
Andre van den Berg

1 reviews | Active since Jul 2009

02 Feb 2017, 19:16

Poor online accounting system

<p>Paid yesterday online, full amount as per Multichoice/DSTV online system balance. Received tel. call today re. outstandiing holiday viewing. Tried to pay amount as per tel. conversation, however online system shows R0.00 balance and does not allow me to pay any additional ammount online. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Feb 2017, 08:08
Official

Dear Andre

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Feb 2017, 11:32
Official

Good day Andre

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Our record indicate that you have been assisted by one of our consultants and the billing on the holiday home has been corrected and adjusted accordingly.

Should you require any further assistance Please do not hesitate to contact us .

Kind regards

Rupert

Best regards,