GR
Grant R
1 reviews | Active since Jan 2012
01 Apr 2024, 13:15
Poor / no service from Multichoice
I listed a problem with Multichoice on this platform on the 127th March. There was an immediate reply saying that they were attending to the issue, yet 5 days later, I have received no communication. I spoke to an agent on the MY DSTV platform regarding my issue and spoke to AZ Mbalenhle N. No answer was forthcoming other than the call centre had received no information. This is unacceptable.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Apr 2024, 13:26Hi Grant ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Apr 2024, 13:26
Official
Hi Grant ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
GR
Grant R's updateReviewer Update
01 Apr 2024, 14:45I am still awaiting a reply from my first query 5 days ago
GR
Grant R's update01 Apr 2024, 14:45
Reviewer Update
I am still awaiting a reply from my first query 5 days ago