DB
David B
1 reviews | Active since Oct 2023
09 Dec 2024, 16:38
Poor LTE and DSTV service
I renewed a contract for DSTV LTE in November 2024. I received the delivery of a new router on 26 November. The new router worked perfectly, until 01 December, and since I have had no WIFI. My devices indicate to be connected with no internet. Serveral phone calls to tecnical staff, and no solution. No internet! This very bad service. DSTV claim they are losing customers, I am not surprised! I have been a mulichoice customer for over 30 years!
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DStv (MultiChoice)'s replyOfficial
09 Dec 2024, 16:50Hi David,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Dec 2024, 16:50
Official
Hi David,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team