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siya S

1 reviews | Active since Mar 2016

05 Nov 2021, 23:22

Poor helpdesk service assistant and limited access

I am on pricelock paying R499 and on datv rewards I claimed my reward to upgrade for free to compact plus and my monthly payment was increased to R788 and call center staff have limited knowledge can not assist always claiming that they logging a call all the time

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Replies (2)
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siya S's update07 Nov 2021, 17:43
Reviewer Update
can i please get urgent feedback on my query
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siya S's update07 Nov 2021, 17:47
Reviewer Update
im not desperate for entertainment and i know i might not be a valuable customer and i know cancelling my subscription might not have negative impact on your business continuity but my satisfaction counts for what i am paying for