DS
Desree S

1 reviews | Active since Aug 2016

22 Nov 2016, 20:52

Poor / frustrating service

<p>Logging a call and getting "customer sevices" from Multichoice is such a joke and absolutely pathetic. Just to upgrade to premium package today I had to log four calls speak to four consultants and two team leader. The last team sorted my premium upgrade but disconnected my extra view. And what a laugh they always have to transfer money from one residential ACC to the other when it doesn't even exist. Being the only service provider of your service you'll should strive to value and respect the clients and provide a proper service, not frustrate your clients. </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Nov 2016, 08:10
Official

Dear Desree Singh

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team