Poor Finance Service

Poor Service at all times,Call center is like Home Affairs...very bad. I called in 26 November 2022 to migrate from old decoder to DSTV explorer and to gain access to record and/or fast forward and all was well. Week later l received sms of debit order of double the amount to be debited. When l phone I'm told of pro rate fee, cancelation fee and others of none of that was communicated with when migrating. DSTV has tendency of not telling or educating their customers of hidden fees. I spoke to Thabo Cele who said his Managers will call to rectify since he couldn't answer why so much fees. Till now still waiting for them to call and refund...DSTV is bad like bad. Can't wait that year they receive serious competitors so l move...Also same and repeating movies