1 reviews | Active since Feb 2017
Poor finance management
<p>I have 2 decoders both on access and I pay R238 pm since year 2009. I was surprised to be told I have to pay R441 on the 25th Jan,when I called in to check Mpho told me it was a system error so I should pay my usual service fee of R238 which I paid on the 26th.</p> <p>on the1stFeb services were terminated on one of the decoders & I was told the insurance company made a mistake and charged me for the whole year therefore multichoice will activate my services as a new client and I will have to pay. I just got an SMS from Dstv saying I must pay R153 before 16/02 or I will be disconnected.</p> <p>I cannot pay that money. I pay R238 every month,how Dstv &the insurance company pay each other isn't my business. Why do I have to pay for the flaws in their system of paying each other?</p>
Dear Nokuthula
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Nokuthula
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
