Poor feedback!

<p>Dinha </p> <p>Firstly, I would not be posting my complaint if my address on the statement was correct!</p> <p>Secondly, your records are wrong. If you made the effort to look at my latest statement you will see it is still incorrect!</p> <p>Thirdly, send me your email address and I will forward my statement to you if it is to much effort to you to view it yourself!</p> <p>Fourthly, due to your *********** staff my correct statement is again delayed by a month!</p> <p>The impression I get is management is just as ***********, otherwise I would not have had this issue!</p>