1 reviews | Active since Aug 2012
Poor excuses for incompetence or jus blatant disregard
Is this a brain dead company or have all of them no clue what they are doing. I’ve cancelled my subscription only to find that they auto reconnected it. I called a Spoke to Spoke to Tshegofatso. (Not her fault, system was down , As usual) Date: 29th March 2020: 10:00am Regarding that Auto connection be cancelled, the Subscription be cancelled, also for the new Debits to be reversed for 2020. Pretty simple right.. not for this brain dead company. It so ironic that they can do all this fancy things but can’t access their system when I call to cancel, disconnect and reverse these transactions, However some bright 5watt spark has managed to reconfigure to reconnect you without asking ..”auto reconnect” isn’t that amazing. You can do what nobody asked but nobody can figure out how to do what I as****!. Can this 5 watt bright spark come up with an algorithm to auto disconnect me now. Quite frankly I’m so out of words that I would expect a call from this poor excuse of a company to call me . Reverse all my charges for 2020 and cancel my account once and for all. Can someone competent enough pickup this great invention called a phone and call me or take a leap of faith To use email.... and do what I asked.
Edin Jaganathan ***
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DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
