Poor Dstv service. They only help when buying the product

Item: DStv (MultiChoice)
Rating: 1
Author: Johann O

I pay for the full package and disney+. But I need to go to a dstv agency to update my ultra decoder to use disney+. The nearest agency is more than 3 hours away. No assistance from DSTV. Software can not be updated remotely

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

29 May 2024, 15:51

Hi Johann , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards DStv: Hello Peter Team

DStv (MultiChoice)'s reply29 May 2024, 15:51

Official

Hi Johann , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards DStv: Hello Peter Team

Johann O's updateReviewer Update

09 Jun 2024, 08:50

To date dstv only gave me advice that I could Google myself and still makes the problem mine. I need to take the device to a center 3 hours away from where I stay

Johann O's update09 Jun 2024, 08:50

Reviewer Update

To date dstv only gave me advice that I could Google myself and still makes the problem mine. I need to take the device to a center 3 hours away from where I stay