MS
Monique S
1 reviews | Active since Aug 2019
04 Oct 2020, 15:31
Poor DSTV service
Im so tired of DSTV. I have been struggling with my DSTV live streaming for weeks on end. Contacting the call centre and doing the live chat but nobody is coming up with a proper solutions. The agents are unprofessional laughing and having their own conversation in the background. Telling i must do things which I have already done not listening to my problem . Very *********** staff. Cant believe I have to pay alot of money for such putrid service.
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Monique S's updateReviewer Update
05 Oct 2020, 17:17Thank you to Edward from Multichoice for contacting me and handling my situation with so my professionalism. The matter has been resolved and I am happy. Customer Service agents can learn from him. The man knew what he was doing and didn't stop until he could resolve my problem. Salute to Edward
MS
Monique S's update05 Oct 2020, 17:17
Reviewer Update
Thank you to Edward from Multichoice for contacting me and handling my situation with so my professionalism. The matter has been resolved and I am happy. Customer Service agents can learn from him. The man knew what he was doing and didn't stop until he could resolve my problem. Salute to Edward