XS
Xolani S
1 reviews | Active since Dec 2017
11 Dec 2019, 14:22
**** poor DSTV service
Poor service and *********** call center agents. You have to change ownership of a decoder in order to manage it, but they have a useless email service which does not work, then they tell you to go to a walk-in center which there isn't in the whole of centurion, then they send you to an installation agent who can not do the change for you. now I have to go to Pretoria hopefully that walk-in center still exists. but the best solution for me now to throw the ******* decoder away and save the money they always overcharge me with and are not able to explain why.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Dec 2019, 14:35Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Dec 2019, 14:35
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
XS
Xolani S's updateReviewer Update
11 Dec 2019, 15:19Thank you for nothing, I will dig up my deceased father and bring his corps to ur offices as his death certificate was not enough, given that I have been going up and down looking for ur non-existant walk-in centers now I have to go to court to get a letter of an executor for a decoder. you should let your customers know that when they die they must bury them with their decoders because they are basically rendered useless afterward.
XS
Xolani S's update11 Dec 2019, 15:19
Reviewer Update
Thank you for nothing, I will dig up my deceased father and bring his corps to ur offices as his death certificate was not enough, given that I have been going up and down looking for ur non-existant walk-in centers now I have to go to court to get a letter of an executor for a decoder. you should let your customers know that when they die they must bury them with their decoders because they are basically rendered useless afterward.
XS
Xolani S's updateReviewer Update
11 Dec 2019, 15:23Please assist with canceling and s****ping this ******* decoder of yours. hopefully, that is something you are able to do.
XS
Xolani S's update11 Dec 2019, 15:23
Reviewer Update
Please assist with canceling and s****ping this ******* decoder of yours. hopefully, that is something you are able to do.