Poor DSTV customer service.

All of a sudden I cannot get the programs I watch on "catchup" At first I could just press the blue arrow and a heading reading "Shows that you're watching", appears. Now I must remember and search for a show that I am watching. After this this menu will show. Also: What happened to the next episode of "All rise"? If they are on a break, why are we not informed? No DSTV, your service is pathetic!!! I am a subscriber for many years and I always pay my account for DSTV premium. I used their Whats App number, but instead of helping me with my problem, they used this communication to advertise their uncapped fibre!!