CE
Cobus E
1 reviews | Active since Jun 2020
05 Jun 2020, 17:13
Poor Dstv customer service
I have cancelled my subscription in total on 12 May 2020 but that has not been done. I have a reference number for the call. I have tried 5 times since yesterday, 5 May, to call the customer service but with no luck. If you speak to an agent they just transfer me to an extension that no one asnswers. Fee is going off on 7 May again again although cancelled! What now?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Jun 2020, 17:16Hi Cobus Eksteen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jun 2020, 17:16
Official
Hi Cobus Eksteen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team