KD
Kelvin D

1 reviews | Active since Jul 2021

07 Jul 2021, 14:18

POOR DSTV CUSTOMER SERVICE - 3 DAYS THEY STILL CANT ASSIST ME

I have had my package viewing cancelled for a mistake on they side for double billing my account and when i called their customer service since Monday the 05th of July no 1 has since been able to solve my query just to reverse the charges they have put on my account. And if you ask them escalate they do not call you back. this is the poorest customer service department I have had to deal with.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2021, 17:15
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 

DStv: Hello Peter Team