kK
kallie K
1 reviews | Active since Apr 2011
20 May 2022, 12:32
POOR DSTV CUSTOMER CARE
I cannot log in to my dstv account now 4 days.I cannot live strean on the app or my pc. I contacted dstv customer car a few days ago and they said the fault is on their side and will be fixed and they will write me an e mail the same day I reported the fault it is now 2 sdays later and I still dont have excess to my account.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
20 May 2022, 16:52Hi Kallie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 May 2022, 16:52
Official
Hi Kallie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
kK
kallie K's updateReviewer Update
20 May 2022, 19:10I am still waitingfor the e mail you promised someone called and said you need a copy of my id I dont know why? Why was my dstv now blocked for no reason??
kK
kallie K's update20 May 2022, 19:10
Reviewer Update
I am still waitingfor the e mail you promised someone called and said you need a copy of my id I dont know why? Why was my dstv now blocked for no reason??
kK
kallie K's updateReviewer Update
23 May 2022, 11:46I am still waiting For DSTV to sort out my DSTV NOW up to now it is a week that I cannot live stream or look at my account or clear errors etc. The customer support people called twice but it seems as if none of them knows what is wrong and they cannot tell me when this problem will be resolved it is a sad day when a company has workers who does not know what is going on
kK
kallie K's update23 May 2022, 11:46
Reviewer Update
I am still waiting For DSTV to sort out my DSTV NOW up to now it is a week that I cannot live stream or look at my account or clear errors etc. The customer support people called twice but it seems as if none of them knows what is wrong and they cannot tell me when this problem will be resolved it is a sad day when a company has workers who does not know what is going on
kK
kallie K's updateReviewer Update
24 May 2022, 16:15Still waiting what a poor bunch op people the customer service really sucks quick to make a buck slow to resolve problems
kK
kallie K's update24 May 2022, 16:15
Reviewer Update
Still waiting what a poor bunch op people the customer service really sucks quick to make a buck slow to resolve problems