Poor disgraceful service

<p>I have been a customer for many years and it is time to say speak up about the bad service and attitude of the consultants on the Multichoice call centre. I have dealt with the call centre a few times since December. The call centre agents are not up to speed with errors and normally make the problem worse. Their troubleshooting s****s are pathetic. They mess up then ask you to take your decoder to the Multichoice office. This must be addressed as we are already paying too much for the bad entertainment so they must spend some of our money on training the staff. The staff attitude when dealing with customers must be dealt with.</p>