JN
Johan N
1 reviews | Active since Nov 2021
11 Sept 2024, 16:05
POOR CUSTOMER TREATMENT
It is shocking how DSTV treat their clients. They have a pensiors discount but you as the pensioner have to get into your car drive to the DSTV centre and apply for a pensioners discount. How inconvenient is that.
They have all the details of the client on their system but a pensioner cannot ask for the pensioners discount over the phone. Been a pensioner for more than 3 years now and still paying the normal Very expensive subscription.
Only option left is to cancel and move away from DSTV.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
11 Sept 2024, 16:08Hi Johan,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Sept 2024, 16:08
Official
Hi Johan,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
