Poor customer services and no contact details

Good Day<br> <br> I had app**** for the DSTV explora special for R99 per month on 20/02/2015. I received a phone on Monday to process the application. The lady told me that it will take 24 hours for approval. I had missed the phone call on Wednesday the 25/02/2015. I have tried to contact DSTV with regards to my application to find out if it was approved. I have been getting the run around from one department to another with no success. I have escalated this matter to DSTV more than 3 times this week and no one has called me. <br> <br> 1.There is no contact number to call and find out if the application has been approved.<br> 2.No one calls when you escalate the issue.<br> 3.They run promotions that they cannot deliver on .<br> 4.You must wait for more than a week to get answer on whats happening.<br> 5 There is no manager that you can speak to <br> 6. The call cuts and they don't even call back. <br> <br> I pay more than a thousand rand a month to get poor customer service. <br> I will get better services from watching SABC and e TV .<br> <br> Thanks