HM
Hlogi M
1 reviews | Active since Mar 2020
02 Jul 2023, 12:45
Poor customer service/management
Had my Explora 2 fixed thrice already. It was "serviced" at a mulitchoice outlet in May. It malfunctioned again and 2 agents told me to just buy a new one. Even offered me a new contact as "a favour". I asked about canceling and they immediately cut off my services. Despite having deducted exactly 6 days ago. Unprofessional and unhelpful is all I can say
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Jul 2023, 14:17Hi Hlogi Mat,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Jul 2023, 14:17
Official
Hi Hlogi Mat,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,