Poor customer service, passing blame, no feedback

Multichoice disconnected me in March, claiming i didn't pay for December 2015, after countless of phone calls, even after i sent proof of payment, i was still cut off for a week....they rectified the problem, blaming their finance department, and the system.<br> <br> Friday 08 April...i was disconnected again...i called yesterday...this time, they claim I didn't pay September 2015. After countless of frustrating calls...i send them proof of payment.<br> <br> My question....if i didn't pay September 2015...why wait 7 months before you disconnect me? I have now sent two supervisors proof of payment since August 2015....its been a day...no one has called me yet.<br> <br> Every time i get disconnected....i cant watch....iv been disconnected 8 days in March, 5 days thus far for April, yet they will expect full payment!<br> <br> This problem has been re servicing since 04 March....i have emails as proof....yet no one is sorting it out....they keep bad mouthing each other, and blaming the next department.<br> <br> I'm sick of the putrid service i receive, each time i call i am left even more frustrated!!!<br> <br> i usually pay via internet banking, and have all my proof of payment and my correspondence with the multichoice supervisors