SK
Simanga K

1 reviews | Active since Dec 2019

16 Dec 2019, 12:02

Poor customer service management

Dstv has promised me that they will resolve my query soon regarding a discounted subscription but nothing has been done , they retrenched us and take the 6 months discount they promised us

0
Replies (3)
SK
Simanga K's update16 Dec 2019, 17:48
Reviewer Update
I want Dstv to reinstate my 6 months employee discount as it was promised on the retrenchment letter I received and refund all the full subscription charge of R399 from September stop making empty promises you provide pathetic service already you can't afford to sleep up anymore you are failing already
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2019, 08:27
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2019, 08:31
Official
Good day,

Kindly be advised that the discount has been reinstated.

We apologise for the inconvenience caused.

Kind regards 
DStv: Hello Peter Team

Best regards,