Poor Customer service horrible Multichoice service experience

I am completely at my wits end with DStv Multichoice. I have done everything I could. Took my DStv decoder to multichoice it was fine, got a Technician to come out to check the dish it was fine, even got one of Multichoices own Technicians to come sort out the dish. Every month i need to log a hello peter review for my service to be rectified with a E48 stating due to bad weather or a faulty connection however when i complain it comes back to normal until the next month and it goes off for a week sometimes two weeks. Im tired of paying for a service I only have for half the month this is truly poor service everytime you put it back o you send me a rating to rate your service with no one calling to give me feedback of Multichoice's poor service. Why is it that i seem to be constantly affected. You so quick to switch my service off if payment is not made on time but never to fix the issue on your side. I would like this sorted as i am tired and overwhelmed by your poor service.