POOR CUSTOMER SERVICE GALLERIA MALL

GALLERIA MALL dstv poor customer service, NO delivery. I was called at 9.00am by the technician who advised he will come in to complete the installation in an hour. I left work early to accommodate there unplanned visit. I got home at 10.00. I waited till 10.30 and decided to call the technician. The call was not answered. I waited a further 30 minutes and tried calling back no answer. I called the GALLERIA office and was told there will enquire and call me back. No response to now. I finally got hold of Nhlakanipho Mbatha who is a rude person. He didn't bother off my complaint. This is unnaceptable. We paid for the service upfront, our money was taken but no show with the service. I lost half a days salary due to the incompetence of this service provide. I never will deal with them again. Terrible service, rude salesperson and technicians. I would prefer a refund than to deal with DSTV GALLERIA. What a waste of time and money.