POOR CUSTOMER SERVICE FROM NEGLIGENT AGENTS

This is my 9th call in the past 20 days complaining and querying about one simple thing. Twice a week you guys stop block my account and every time I have to call you guys with my own airtime that costs me a **** load of money where you agents have the decency to keep me on HOLD FOR 1 HOUR 15 MINUTES all because of the poor negligent service from 9 different agents that I've spoken to thus far. Every time I call I have to ask for the manager in order for my account to be active for a couple of days before they decide to make a fool and take me for granted by stopping it.

You guys are costing me more money just to call you in order for you guys to rectify a mess that you caused in the first place. You guys have inconvenienced me for far too long this month along and I demand that my account be active and how are you guys going to compensate me for all the money that I have spent