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Nicolette A
1 reviews | Active since Sept 2015
14 Feb 2021, 12:37
Poor customer service
As a loyal customer I'm very dissappointed in DSTV service. I called in on Sunday morning needing assistance with cable connection. The consultant was unfriendly and spoke in a condescending tone which I did not appreciate. Not everyone is tech savvy and what she was explaining did not make sense. I took down her name and reference number and she still had an attitude about it.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Feb 2021, 13:18Hi Nicolette,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Feb 2021, 13:18
Official
Hi Nicolette,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team