BT
Bernice T

1 reviews | Active since Sept 2014

27 Jun 2023, 16:29

Poor Customer Service

I have called, sent emails to multichoice requesting assistance regarding my router not working the only respond i received is respond of mail with reference number ***8 still i am not assisted.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jun 2023, 17:15
Official
Hi Bernice,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
BT
Bernice T's update28 Jun 2023, 18:03
Reviewer Update
Multichoice is so bad they have poor customer service still my problem is not resolved
BT
Bernice T's update29 Jun 2023, 19:54
Reviewer Update
How long should one wait for multichoice to assist you. I am currently paid my monthly payments but what is sad is that i can't use the services i pad and I multichoice still not assistd.