Poor customer service ( DSTV just useless)

Yet again i find myself writing another hello peter complaint for another failed DSTV call I spent 1:41: 31 with DSTV not evening caring that their *********** take DSTV customer from pillar to post For the past 5 months I have been having an account billing situation that affects my fibre I have been calling and complaining about this issue and its still not resolved I have advised time after time that its resolved however it never gets resolved Can DSTV get training for their staff especially if the is a new product the fibre pack is that you get fibre and the dstv compact as one subscription however My migration was not done properly even after I have called and tried to get this fixed every time, I call the DSTV staff say they don’t know what I am taking about Currently my fibre connect is disconnected and I am told is because of billing , billing tells me they need to call the sales department and the team leader on the fall did Not want to came to the phone a he advises he needs to listen to the sales call before he can help me currently I am without fibre and no one is interested to assist Below is the previous reference number going forward I will be collecting reference numbers as DSTV is that useless : reference INC*** dstv today reference number - Donald Ledwaba - Reference – ***-I632 - Charlotte khonkhobe - On a call 1 30 .24

Like what am I actually paying for poor customer service and team leaders that are never available or don’t want to come to the phone like what is going on there I work from home so this is really Frustrating