MW
Malory W
1 reviews | Active since Sept 2018
02 Jan 2023, 08:45
Poor Customer Service
Reconnected my explora decoder as I have changed living locations. Decoder was reconnected 2 weeks ago, explora features are still not accessible! Spent so much time on calls, emails, whatsapp messages and Error 102- 29 still appears! On the last call I was told that the matter would be escalated and that I'd receive an sms with the details...i have yet to receive this!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Jan 2023, 09:09Hi Malory Williams,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Jan 2023, 09:09
Official
Hi Malory Williams,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team