VM
Vuki M
1 reviews | Active since Aug 2022
12 Aug 2022, 12:41
Poor customer service!!
Horrible customer support. My online streaming services(which I primarily use since I don't have a dish installed) have been blocked with no reason given for almost a week now. Daily calls to customer services and a visit to a branch have yielded zero results. I keep being told my issue will be resolved in 24hrs. Is this what you guys do to your customers in good standing? Need I remind you that we are PAYING for these services?
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Replies (1)VM
Vuki M's updateReviewer Update
12 Aug 2022, 14:49This generic message is all we get for complaining on this platform. I STILL DON'T HAVE ACCESS TO STREAMING!
"Hi Vuki,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team "
"Hi Vuki,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team "
VM
Vuki M's update12 Aug 2022, 14:49
Reviewer Update
This generic message is all we get for complaining on this platform. I STILL DON'T HAVE ACCESS TO STREAMING!
"Hi Vuki,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team "
"Hi Vuki,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team "