Poor customer service and bad attitude

Wow it is extremely disappointing within a space of 8 hours I call again to the company for assistance or to find someone who is very rude and a bad customer service. Agent name Nokwanda. Call took place at 21:26 on the 21 of November 2022. Lady was rude and not willing to listen to what the customer has to say. She has a bad attitude and such behavior I must say its not acceptable and very bad for business because now I have a concern as a customer I need someone to listen. Not to side line my concern. The agent seemed not to care even after I told her that her customer service is poor she was just too ********. Or maybe she was in the rush to knock off. Even asked to speak to a Sup or another agent because I have had enough of the behavior and attitude but she said the Sup was not there.

I must say I wouldn't like or appreciate if I call in than my call lands in her hand. Such behavior for been the face of the company is really bed PR.