SN
Sifiso N

1 reviews | Active since Apr 2014

05 Jan 2017, 12:23

Poor customer service and arrogant call centre agents

<p>IM A INSTALLER DOING SATELLITE INSTALLATIONS FOR MOST DTH CLIENTELE AND A CONSULTANT NAMED KGWADU MABETWA REFUSED TO ASSIST ME IN MY QUERY ON A DEVICE SERIAL NUMBER OF A DEVICE THAT I HAD INSTALLED AT A CLIENTS PLACE AND ALSO DIDNT GET ME THROUGH TO A SUPERIOR PERSONEL INCHARGE AT THE TIME WHICH WAS SUPPOSED TO BE LUKHANYO NONKE. MULTICHOICE (DSTV) DOESN'T VALUE CLIENTS AND THE EMPLOYEES ARE SOO ARROGANT WHEN SPEAKING TO ATTITUDE SUCKS.</p> <p> </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2017, 12:31
Official

Dear Sifiso

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team