RS
Rogan S

1 reviews | Active since Feb 2016

29 Sept 2016, 11:53

Poor Customer Service

<p>After months of struggling with my Xtraview I contacted Multichoice to sort out the problem only to find out one of their "Approved Installers" did not do the installation properly. After a manager (Neo Nkosi) assured me that they will get back to me to try and ID the installer and get them to fix the problem I have still not heard anything back for 2 days. This after he assured me that they will contact me the following day.</p> <p> </p> <p>My advice to anyone thinking about DSTV... DON'T! Rather get a good internet connection and get Netflix.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Sept 2016, 12:02
Official

Dear Rogan

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

RS
Rogan S's update30 Sept 2016, 12:55
Reviewer Update

Another day without any replies or any communication from Multichoice and still paying for a service which I cannot use due to Multichoices poor customer service...