Poor Customer Service

<p>I've been trying to sign up for the 24month Price lock Explora special for the past month.</p> <p>Called the DSTV contact centre more than 5times and each time i was advised the matter has been escalted and a consultant will contact me within 48hours.</p> <p>My last call on made on the 29/06/2016 just before 12.30 pm ,once again a TAT of was promised of 2-3 hours with no delivery.</p> <p>What happend to TCF? </p> <p>What happend to keeping your customers informed?</p> <p>What is the values of Multichoice if this is the type of service delivery customers receive? </p> <p> </p>