AN
Andiswa N
1 reviews | Active since Dec 2019
27 Oct 2020, 09:46
POOR CUSTOMER SERVICE
Absolutely the worst customer service I have experienced in my life. They double charged me and they keep telling me that they are processing my discount ( for the past 30 days) . I have received no proper assistance at all. My account is now inactive because of their negligence and they’re telling me that I should go to the center to fix the issue which I have more than 3 times this month alone . I live 30mins away from the nearest center so it is a lot of petrol money and also they also have been finishing my airtime non-stop with their useless service. I highly would not recommend this organization as it just does not care about their customer They are just a profit making company.
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Replies (1)DStv (MultiChoice)'s replyOfficial
27 Oct 2020, 10:29Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Oct 2020, 10:29
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
