1 reviews | Active since Aug 2021
Poor customer service
I have never been soooo frustrated like I am now, in that I want to cancel and disconnect DStv with immediate effect, I refuse to struggle with a place that is suppose to render me services but fails. Dstv made a MISTAKE as they say but todate I'm the one suffering, I cannot watch TV as the disconnect as and when it suits them. Dstv doesn't care about customers at all your service is very poor no wonder people are canceling the so called subscription with you. I'm now disconnected for the 8 time in 1 month over YOUR mistake where is customers wright's here please sort this ASAP... My ID is *** I see now I must pay today where as my due date is the 27th of every month now u just change it I need this sorted
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R1570.6 using ref no. ***1 or click payat.io/dstv/***1 got that now and my dstv is once again disconnected. I pay on the 27th of every month now I'm due 24th how I don't know on top of the fact that you guys acknowledged your system error and said you will split the 876 in installments as it was not my mistake at all now I paid for my services but I keep getting cut I then have to use my airtime to call u my data to emai u go on live chats with NO ASSISTANCE whatsoever
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R1570.6 using ref no. ***1 or click payat.io/dstv/***1 got that now and my dstv is once again disconnected. I pay on the 27th of every month now I'm due 24th how I don't know on top of the fact that you guys acknowledged your system error and said you will split the 876 in installments as it was not my mistake at all now I paid for my services but I keep getting cut I then have to use my airtime to call u my data to emai u go on live chats with NO ASSISTANCE whatsoever