TB
Thuli B
1 reviews | Active since Sept 2013
09 Sept 2020, 12:29
Poor customer service
Hi Guys
When a customer calls for help and they still wait for feedback and 2 weeks alter no feedback at all. Now I called to follow and being told need email you guys after waited for 2 weeks how crazy this. This is the reason why stick to Netflix0 problems. your call centre is not helpful at all
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Sept 2020, 13:25Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Sept 2020, 13:25
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TB
Thuli B's updateReviewer Update
09 Sept 2020, 20:46Thank you to Edward Nhlapo for being such amazing help to my life. I think you went beyond assisting me. This is what I call customer service. I am so grateful that you called. thank you again!
TB
Thuli B's update09 Sept 2020, 20:46
Reviewer Update
Thank you to Edward Nhlapo for being such amazing help to my life. I think you went beyond assisting me. This is what I call customer service. I am so grateful that you called. thank you again!