MM
Mbali M
1 reviews | Active since Aug 2014
08 Dec 2015, 19:05
Poor Customer Service
I was on the phone with Avuzwa for 1 hour 40 minutes today and I was put on hold for more that 30 minutes. She promised to send me an email with a breakdown of the amounts deducted from my account but did not.<br> <br> Yesteday I spoke to Matshepo who said she will listen to a recordings and get back to me but never did.<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Dec 2015, 08:36Hello Kindhearted,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply12 Dec 2015, 08:36
Official
Hello Kindhearted,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,