poor customer service

I recently forgot to pay my dstv account after I went for holidays.<br> <br> I immediately paid the reconnection fee plus the outstanding amount that I owned. Multichoice switch my tv on again, but every 5 days they switch it off as they cant find the paper work which I paid at Pep Stores. After sending my invoice which I paid at PEP to them about 10 times they still switch my tv off every 5 days, after which Multichoice Mossel Bay switch it on for me again. <br> <br> Multichoice Mossel Bay also have sent the paid invoice to Cape Town and still nothing. I have spent hundreds of rand to Multichoice trying to sort this out without any luck. If Mossel Bay Multichoice can switch it on and have the invoice, why cant the accounts department don't do their job properly, this is poor service from Cape Town customer service.<br> <br> Hope to hear from you.<br> <br> Erich