AM
Akhona M

1 reviews | Active since Dec 2019

04 Jul 2022, 18:54

Poor customer Service

I called in to enquire why my service was suspended a day after I made the payment and sending the POP already. I spoke to a Sinaye Soso who was condescending. Upon realising that I am not getting anywhere with her I asked her to cancel the service and have my funds reversed, she told me to deal with my bank.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2022, 23:07
Official
Hi  Akhona Mtshizana,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team