Poor customer service

I've received poor service yet again. It's like you don't want to help your customers. You have disconnected my account for the 3rd time in the last month despite my account being paid up. The decoder is owned by my landlord, I pay him and he has paid all monies on the account.<br> <br> Every time it gets disconnected my landlord has to go and moan at you, every time you agree that mistakes have been made and I am reconnected. The fact that it has happened 3 times over the last month shows that you are making mistakes.<br> <br> I told your twitter team the story and they just said R233 is \owed". I told them the story and how they keep disconnecting me incorrectly. They have failed to come back. I understand it's a bit tricky with the landlord but how about helping your customers?<br> <br> It's really not right that I have to suffer and miss my shows because of your incompetence and reluctance to help me. I really despise your customer service as you never want to help out"