1 reviews | Active since Aug 2016

12 Apr 2018, 15:12

Poor customer service

wow one useless company, all they care about is making money off of people. ive got an outstanding query with multichoice since last December i never even once received feedback with regards to the status of the investigation. the one person will tell u one thing and the other akutshele into yakhe. What annoys most is every-time you phone in you have to explain yourself, then they promise to phone back an they never do.

So yesterday i finally got to install the decoder at an addition cost ZAR 300 because waiting for sort this thing is like waiting for Jesus to come back, I tell u ....they have called me like 3times today already wanting to sell me insurance and i dont knw what else. shame on you. If it wearnt for my Team Orlando Pirates i wud have cancelled this the subscription ages ago. I knw they reply we are sorry bla bla bla ....

Dont bother!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2018, 15:47
Official

Dear Mduduzi Sibanda

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,